Argentum Hub - Privacy Policy

1. Introduction

Argentum Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Argentum Hub products, including the Trade Journal and analytics dashboard.

2. Information We Collect

- 2.1 Account Information: Name, email address, authentication data, subscription status, and billing metadata.

• 2.2 Trading Information: Trade logs, markets/instruments (Forex, Crypto, Indices, etc.), entry/exit levels, outcomes, tags, strategy labels, and psychology notes you provide.
• 2.3 Technical Information: IP address, browser type, device identifiers, session metadata, and security logs used to protect access.

3. How We Use Your Information

- Service Provision: To operate your journal, generate performance analytics, and render equity-curve reports.

• Account Operations: To authenticate users, manage subscriptions, and maintain account preferences.
• Security & Abuse Prevention: To monitor suspicious activity, detect unauthorized access, and enforce platform integrity.
• Compliance: To meet legal obligations and process transactions through authorized payment providers.

4. Data Sharing and Third Parties

- No Sale of Data: We do not sell your personal information or trading strategy data.

• Essential Processors: We share data only with required service providers such as payment processors, cloud infrastructure, authentication, email, and monitoring providers.
• Legal Requests: We may disclose information where required by law, court order, or to protect rights, safety, and service integrity.
• Business Transfers: In mergers, acquisitions, or asset sales, data may be transferred subject to this policy.

5. Data Security

We apply industry-standard safeguards including encrypted transport (HTTPS/TLS), access controls, environment isolation, and operational monitoring. Although we follow strong security practices, no transmission or storage method can be guaranteed 100% secure.

6. Data Retention

- 6.1 Active Accounts: Data is retained while your account remains active and for as long as needed to provide services.

• 6.2 Canceled Accounts: After cancellation, certain data may be retained for a limited grace/backup period before deletion, unless law requires otherwise.
• 6.3 Aggregated Analytics: Anonymized and aggregated analytics may be retained for product improvement.
• 6.4 Legal Necessity: Some records may be kept longer for dispute resolution, fraud prevention, tax, or legal compliance.

7. Your Rights and Choices (GDPR & CCPA aligned)

- Access & Export: Request a copy of your account and trading data.

To exercise rights, contact support@argentumhub.com.

• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated records, subject to lawful retention needs.
• Restriction/Objection: Request limits on specific processing where applicable.
• Communication Preferences: Opt out of non-essential email communications.

8. Cookies and Tracking Technologies

We use essential cookies/session storage for authentication and core functionality, and limited analytics technologies to understand product usage and improve reliability.

9. International Transfers and Children

Your data may be processed in jurisdictions outside your country with suitable safeguards. Argentum Hub is not intended for children under 13, and we do not knowingly collect personal data from children.

10. Payment Processing Disclosure and Policy Updates

Our order process is conducted by authorized payment providers and may be subject to their customer inquiry and return terms. We may update this Privacy Policy from time to time; material changes will be posted in the Service or communicated by email.